

MNG Kargo's Digital Revolution – Breaking Boundaries in Logistics with HEETSOFT's Intelligent ERP Solution
As one of Turkey’s largest courier companies, MNG Kargo needed a major transformation to keep pace with the rapidly growing e-commerce ecosystem. The company sought to enhance its operations to become more efficient, streamline logistics processes, and ensure speed, accuracy, and optimization. Traditional ERP solutions were failing to address MNG Kargo’s operational challenges in the face of escalating e-commerce volumes. With hundreds of thousands of daily shipments, a vast distribution network, and a customer satisfaction-driven service approach, the company was on the verge of a major operational challenge. This is where HEETSOFT’s smart ERP system, specifically developed for the logistics sector, came into play.
Pre-Project Situation

Traditional Systems, Increasing Demands
MNG Kargo delivers hundreds of thousands of shipments daily across Turkey. However, as business volume grew, their existing systems, manual workflows, and fragmented data management could not keep up with the increasing pace, leading to operational disruptions.
Information from different branches couldn’t be integrated, causing errors and wasted time. The whereabouts of packages could only be determined through manual inquiries.
Delivery times were delayed, operational costs rose, and inventory and shipment tracking were faulty, leading to losses. The lack of real-time updates eroded customer trust. To resolve these issues, they needed more than just a traditional ERP system – they needed an intelligent, scalable solution perfectly aligned with the dynamics of logistics. This is where HEETSOFT stepped in.
HEETSOFT's Solution

A Game-Changing Intelligent Logistics ERP System
HEETSOFT developed an innovative, fully integrated, and AI-powered system for MNG Kargo that enabled them to manage all logistics operations from a single, central hub. This system was not only fast, reliable, and flexible, but it also went beyond traditional ERP solutions. So, what made this system different from other software solutions?
AI-Powered Route Optimization
With the AI Route module, the system dynamically determines the fastest and most cost-effective route for each delivery.
Fully Integrated Warehouse and Inventory Management
With smart warehouse management, the movement of goods is tracked in real-time using sensors.
Real-Time Cargo Tracking and Instant Notifications
With a blockchain-based digital tracking system, the location of parcels is visible in real-time.
Big Data and Predictive Analytics for Smart Decision Making
Big data analytics analyzes past deliveries to identify the best workflows. Machine learning algorithms predict peak times and areas for deliveries.
Modular, Scalable, and Cloud-Supported Architecture
HEETSOFT’s developed intelligent logistics ERP system helped MNG Kargo achieve higher operational efficiency.
Post-Project Outcomes

The Gains from MNG Kargo’s Digital Transformation
HEETSOFT’s intelligent logistics ERP system significantly enhanced operational efficiency for MNG Kargo. With route optimization, deliveries became much faster. Manual processes were replaced with automated workflows with Smart Logistics ERP Solution. Transparent and real-time tracking systems increased customer trust, while warehouse management and inventory tracking helped reduce unnecessary expenses.
What Sets HEETSOFT Apart: Why Us?
- Industry-Specific Smart Solutions – Not just a standard ERP, but tailored systems designed specifically for the logistics sector.
- AI and Big Data Analytics – Predictive solutions that automate business processes and enhance decision-making.
- 100% Scalable Architecture – As your business grows, your ERP evolves with you.
- Real-Time Data Management – Enables instant tracking of cargo movements for full visibility.
- Lower Costs, Higher Efficiency – Our optimisation-driven solutions minimise operational expenses while maximising efficiency.